GV Poly (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information including:
- Your name
- Phone number
- Email address
- Business name
- Property or project location
- Information relating to your enquiry or project
- Any other information you voluntarily provide through our website, phone or email.
We may also collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
This information helps us improve our website and services.
2. How We Collect Information
We collect information when you:
- Complete a contact form
- Request a quote
- Contact us by phone or email
- Subscribe to updates (if applicable)
- Interact with our website
We also use cookies and similar technologies to collect website usage data.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Prepare and provide quotations
- Deliver our services
- Communicate with you regarding your project
- Improve our website and customer experience
- Send relevant updates or marketing communications (you may opt out at any time)
- Meet legal and regulatory obligations
4. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
Cookies may be used to:
- Remember website preferences
- Measure website performance
- Understand visitor behaviour
- Support advertising and remarketing campaigns
You can disable cookies through your browser settings; however, some website functionality may be affected.
5. Google Analytics & Advertising
Our website may use services including:
- Google Analytics
- Google Ads
- Google Tag Manager
- Google Conversion Tracking
These services may collect anonymous information about your interaction with our website to help us understand website performance and improve our advertising.
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party providers where necessary to:
- Operate our website
- Process enquiries
- Provide requested services
- Perform website hosting and technical support
- Meet legal obligations
These providers are required to handle your information securely.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, disclosure or loss.
While we take security seriously, no method of internet transmission or electronic storage is completely secure.
8. Access & Correction
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Please contact us using the details below.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
GV Poly
Email: lockie@gvpoly.com.au
Phone: (03) 5851 0310
Website: https://gvpoly.com/